Transport companies and logistics departments of corporations are increasingly turning to mobile computing technologies to improve the quality and speed of their service. Mobile computing solutions not only help improve the flexibility and speed of response but also help improve efficiency, resulting in substantial cost saving.

MyZus offers a modular logistics solution - MyTracker, which combines to deliver an end-to-end solution that will drive revenues and improve customer satisfaction.

Features:

- Efficient Transactions : Integrating scanning with a billing and administrative work, automates the billing process. Automated billing servers provide detailed logs, bills and customer records.

- Improved Information Exchange : An efficient calendar service prompts customers/associates on payment/shipment schedules.
Integration of personal calendaring with group scheduling helps create a powerful web-based messaging solution. Periodic ordering can be automated.

- Enhanced relations : Providing suppliers or customers real time data on shipment schedules helps them plan their activities better creating mutual benefits.

Companies operating in the insurance sector have realized the importance of keeping pace with time and technology in order to provide a standardized and optimum service to their customers. Communicating with customers effectively has become the focal point of a successfully operating insurance firm.

It provides the insurance company with the option of communicating with their customers over wireless devices through Short Messaging Service on Mobile phones. Customers, Agents and employees can get responses to predefined queries through the "push-pull" type messaging.

Features:

- For customers :

Alerts : Premium Notice alerts, Claim intimation alerts, loan repayment notice, etc.

Broadcast: Launch of new plans, etc.

Pull-Push : Premium Calculators, personal portfolio queries, etc.

- For Employees :

Alerts : Sales Targets, Calendar reminders, etc.

Broadcast : New employee policies, group information, etc.

Pull-Push : Performance tables, etc.

A complete bill payment system, using SMS technology to enhance the user's mobile experience while paying their bills. MyBILL allows mobile users to pay their various bills by sending a simple SMS to billing service provider.

Traditional Bill Payment :

- Queue to pay the bills at the counter
- Problems: Physical Presence, Time Constraints and Travel Expenses.
- Post a Cheque
- Problems: Courier/Postal Expenses
- Online Payment
- Problems: Access, Security, Internet Expenses

The Solution of all the above problems is MyBILL…. One Solution, Multiple Tasking.

Features:

1) No need to track due dates as u get reminders.
2)Instant bill payment confirmation.
3)One payment counter i.e One point contact for all bill payment requirements.
4)Pay anytime from anywhere

Use Case :
A Telecom Company wanted to provide their subscribed customers, by which, they could pay their mobile as well as telephone bills through SMS. The idea was to reduce the amount of time spent in collection of bills and also reducing the hassles for customers who had to go to the gallery or drop boxes to pay the bills.

How they did it?

1) The users were asked to register online with their details and credit card information. Each user was given one userID and password so that they could edit the details when required.
2) On the due date a SMS notification was sent to them giving the bill details.
3) To pay, they had to reply with “Pay” abs text.
4) As the mobile number was the primary key, an authorization of user was done at the company’s DB and then the user’s credit card information was picked.
5) The system then sent the credit card information to the payment gateway for authorization.
6) Once the authentication done and amount debited, information goes to the Company’s Database.
7) A notification alert would be then sent to the user giving them the confirmation of bill paid.
8) At the end of the month, if the customer didn’t receive a message intimating his bill details, he could pull the bill details by sending a SMS to the Telecom company. He would get the bill details and could respond to it by typing “Pay” to pay the bills.

This system generated a tremendous response among the customer as they could pay their bills anytime anywhere by just sending an SMS.

MyHealthCare facilitates real time information sharing with patients as well as amongst staff of hospitals which essentially would lead to:

- Faster response time.
- Better facilities & faster access to information.
- Leads to brand building.
- Greater communication between patients and healthcare professionals for example, each patient is to receive a copy of any letters concerning their care.

Benefits to Patients

- Patients can make appointments with the doctors while on move.
- Patients can be reminded about an approaching vaccination date.
- Patients can be intimated about pathology and other test reports being ready for delivery.
- Patients can be intimated about the room booked for them.
- Visitors of the patients may retrieve information about the patients room, visiting hours etc.
- Expecting mothers can be sent tips on the basis of stage of pregnancy.
- Patients can subscribe for alerts for medicine timings.

Benefits to Doctors

- Patients can be intimated about the room booked for them.
- Transferring training video between medical professional from handheld to handheld.
- Sending the picture of the person through MMS, who met with accident so the doctors can make suitable arrangement.
- Easy accessibility of patients’ file from the remote side or if the doctor is away from his desk.
- Reminders of Operations and schedules.
- Updates on appointments taken

Benefits to Administration

- Alerts can be set whenever the stocks for different commodities reach the reorder level.